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[25] Him: Oh, Mary, I'm glad you're here.
Her: What's up?
Him: I can't get my computer to work.
Her: Is it broken?
Him: I don't think so.
Her: What's it doing?
Him: I don't know. I'm useless with computers.
Her:What kind is it?
Him: It's a Mac. Do you use them?
Her: Yeah.
Him: Do you have a minute?
Her: Sure.
Him: Oh, great.
The extended interaction in [25] may be called a 'requesting' speech event without a central
speech act of request. Notice that there is no actual request from 'him' to 'her' to do
anything. We might characterize the question 'Do you have a minute?' as a 'pre-request',
allowing the receiver to say that she's busy or that she has to be somewhere else. In this
context, the response 'Sure' is taken to be an acknowledgement not only of having time
available, but a willingness to perform the unstated action. The analysis of speech events is
clearly another way of studying bow more gets communicated than is said.
The usefulness of speech act analysis is in illustrating the kinds of things we can do with
words and identifying some of the con-ventional utterance forms we use to perform specific
actions. However, we do need to look at more extended interaction to understand how
those actions are carried out and interpreted within speech events.
Directives
In order for directives/requests for action to be heard and interpreted as legitimate, they
must satisfy certain felicity conditions (Gordon and Lakoff 1971:64);
1. Speaker wants hearer to do act.
2. Speaker assumes hearer is able to do act.
3. Speaker assumer hearer is willing to do act.
4. Speaker assumer hearer would not do act in the absence of the request.
According to N.Bonvillain, “directives are particularly sensitive to contexts of
speaking and to specific social characteristics of the issue and addressee. Their complexity
stems from the fact that a speaker should phrase requests so as to have the greatest
likelihood of positive result, namely compliance; but because a social relationship of some
sort exists between interlocutors (even if it is one of “stranger”), speakers must be sensitive
to addressees’ feelings. An issuer of directives needs to navigate between two extremes of
clarity: He must make his request clear enough so that the addressee comprehends the
directive intent, yet he must also pay attention to the addressee’s needs not to be imposed
on by a blunt presumption of the speaker’s power (1997:111).”
Largely because of the demand directives place on the addressee, and because of
the fact that they can be realized by a variety of syntactic forms, the choice of directive type
can express a great deal about the social context of discourse and the relative status of the
interlocuters, e.g. their age, sex, occupation, and familiarity (Ervin-Tripp, 1976)