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is assisted by use of specialized software (such as IBM Business Process

Manager) designed to assist in such activities.

Business process management life cycle includes the following

typical activities: Design, modeling, execution, monitoring, and

optimization.

BUSINESS PROCESS AUTOMATION (BPA)

Business Process Automation (BPA) uses technology to substitute

and/or supplement manual processes to manage information flow within

an organization.

Use of BPA lowers costs, reduce risk, and increase consistency.

Using Business process automation, enterprise can easily exchange

information among business application. BPA involves the use of

software to automate the process wherever possible and reduce human

intervention in the process. With BPA, process becomes more predictable,

efficient and less risky.

INFORMATION SYSTEMS IN THE ENTERPRISE

An information system is a set of hardware, software, data, people,

and produces that work together to produce information. A procedure is a

single instruction or set of instruction that a user can follow to accomplish

an activity. Information systems can be general (i.e. used by almost any

department within enterprise), or they can be specific (i.e. used by a

particular department within enterprise). Integrated information systems

are used by multiple departments. These systems facilitate information

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