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UNIT 4
                                                 ENDING A CALL

                           “The telephone  is a 100-year-old technology. It's time  for a change.
                           Charging for phone calls is something you did last century. “
                                                                             Niklas Zennstrom








































                           HOW TO END A PHONE CALL PROFESSIONALLY

                                           THE BUSINESS ETIQUETTE OF
                                        ENDING A PHONE CONVERSATION



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