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Could   you  confirm     your  goods
                           contact details?                letter of complaint
                           Can  you  get  in  touch  about  order
                           your recent order?              run (out of)
                                                           service
                           Confirming something            stationery
                           I  have  pleasure  in  confirming  stuff suppliers
                           (that  the  goods  have  been
                           dispatched).                    Message abbreviations
                           I wish to confirm (that I have   2L8         too late
                           received your order).            AFAIK       as far as I know
                           I  just  wanted to  let  you  know   B4N     bye for now
                           (that I got the stuff).          BTW         by the way
                                                            CU          see you
                           Apologizing for something        CUL         see you later
                           Please accept my apologies for   FAQs        frequently      asked
                           (the service you have received)              questions
                           I  would  like  to  apologize  for   FYI     for your information
                           (the delay).                     IOW         in other words
                           I  apologize  for  (the  problems   OTOH     on the other hand
                           you have had).                   TIA         thanks in advance
                           I'm really sorry, but (we've run      TKS    thanks
                           out of folders).









                                                   CHAPTER 5

                                                 NEGOTIATING

                           “Humanity  should  question  itself,  once  more,  about  the  absurd  and
                           always unfair phenomenon of war, on whose stage of death and pain
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