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27.  Am  I  forwarding  something  about  religion  (mine  or  someone
                           else's)? (If so, delete).
                           28.  Am  I  forwarding  something  about  a  virus  or  worldwide  charity
                           effort or other potential hoax?
                           29. Did I hit 'reply all'? If so, am I glad I did? Does every person on
                           the list need to see it?
                           30. Am I quoting back the original text in a helpful way? (Sending an
                           email that says, in its entirety, "yes," is not helpful).
                           31. If this email is to someone like Seth, did I check to make sure I
                           know the difference between its and it's? Just wondering.
                           32. If this is a press release, am I really sure that the recipient is going
                           to be delighted to get it? Or am I taking advantage of the asymmetrical
                           nature of email--free to send, expensive investment of time to read or
                           delete?
                           33. Are there any little animated creatures in the footer of this email?
                           Adorable kittens? Endangered species of any kind?
                           34. Bonus: Is there a long legal disclaimer at the bottom of my email?
                           Why?
                           35. Bonus: Does the subject line make it easy to understand what's to
                           come and likely it will get filed properly?
                           36. If I had to pay 42 cents to send this email, would I?

                           Using  the  following  suggested  useful  phrases  and  language
                           vocabulary make up a dialogue about emailing.

                               USEFUL PHRASES                       VOCABULARY
                           Thanking someone                Orders and supplies
                           Thank  you  very  much  for  cancel/place/process/receive/confirm
                           (your reply).                   (an order)
                           Thank you for (your e-mail).    client
                           Thanks for (your order).        contact
                           Thanks a lot (for everything).   customer
                                                           customer services
                           Asking    someone     to   do  delivery (date/ terms)
                           something                       discount
                           Would  you  mind  phoning  the  dispatch
                           suppliers?                      get in touch
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