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27. Am I forwarding something about religion (mine or someone
else's)? (If so, delete).
28. Am I forwarding something about a virus or worldwide charity
effort or other potential hoax?
29. Did I hit 'reply all'? If so, am I glad I did? Does every person on
the list need to see it?
30. Am I quoting back the original text in a helpful way? (Sending an
email that says, in its entirety, "yes," is not helpful).
31. If this email is to someone like Seth, did I check to make sure I
know the difference between its and it's? Just wondering.
32. If this is a press release, am I really sure that the recipient is going
to be delighted to get it? Or am I taking advantage of the asymmetrical
nature of email--free to send, expensive investment of time to read or
delete?
33. Are there any little animated creatures in the footer of this email?
Adorable kittens? Endangered species of any kind?
34. Bonus: Is there a long legal disclaimer at the bottom of my email?
Why?
35. Bonus: Does the subject line make it easy to understand what's to
come and likely it will get filed properly?
36. If I had to pay 42 cents to send this email, would I?
Using the following suggested useful phrases and language
vocabulary make up a dialogue about emailing.
USEFUL PHRASES VOCABULARY
Thanking someone Orders and supplies
Thank you very much for cancel/place/process/receive/confirm
(your reply). (an order)
Thank you for (your e-mail). client
Thanks for (your order). contact
Thanks a lot (for everything). customer
customer services
Asking someone to do delivery (date/ terms)
something discount
Would you mind phoning the dispatch
suppliers? get in touch
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