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companies in the United States are all professional publications that can be quite
informative.
2. you are applying. In order to get this information, you might talk with a counselor or with
someone already working in that kind of job. These people can not only tell you about
the job but also give you some idea of the salary range you can expect.
3. Prepare a resume, in many cases interviewers will request that a resume be sent before
the interview. Even so, they sometimes forget what is on the resume. Consequently it is
to your advantage to have one with you. Moreover, preparing a resume is useful in that
it gets you to think about your best qualifications; your answers to the interviewer's
questions may be a bit quicker and more articulate as a result.
4. Analyze potential questions and think (even practice) how you might answer them. ... It
might be very helpful if you tried to articulate aloud to yourself or a friend why you want
this particular job, what your career objectives are, or what your greatest strengths are.
5. Be honest and frank. A lot of interviewees try to second-guess the interviewer in
answering a question. However, if you keep in mind that you want the job only if it
meets some of your needs, you will realize that your answers need to be forthright if you
are going to find the right fit between you and a job. But don't be too quick to answer.
Take the time to give some thought to your answer.
6. Follow the interviewer's lead. In most cases he will indicate what he expects of you in
the interview.
7. Realize that your nonverbal behavior will affect the interviewer as much as your verbal
answers. Two of the best things you can do in this regard are to maintain eye contact
with him and to be enthusiastic and energetic in responding to him.
8. Sell yourself. You are in competition with others for the job, and it is up to you to make
the best case for yourself that can be made. This is particularly important in applying for
managerial jobs because the interviewer will be looking for people who are confident
and promotable. (Source: Specified material abridged from pp. 153-155 in Professional
Interviewing by Cal W. Downs, G. Paul Smeyak, and Ernest Martin. Copyright © 1980
by Cal W. Downs, G. Paul Smeyak, and Ernest Martin. Reprinted by permission of
Harper & Row, Publishers, Inc.)

Summary
The interview is defined as "conversation with a purpose." It is more structured than
dyad communication and may involve more than two people. Interview objectives, various
types of questions and responses, and ways of structuring the interview were discussed.
The nondirective interview technique was explained, and the chapter concluded with some
practical hints for successful interviewing.

Review questions

1. Describe two main advantages of the nondirective interview technique.
8. Give five suggestions for interviewees in a selection interview.
2. Identify five specific hints for interviewers for success in a selection interview.
3. Identify five specific hints for success in a selection interview.
4. Identify six specific hints for success in an appraisal interview.
5. Name three steps that might be used in terminating an interview.
6. What are five different types of interview questions? Give an example of each.