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Scripting.

Review Questions

1. How are disruptive power and norms related to dyadic communication?
2. Explain the distinction between expected and enacted roles.
3. Distinguish between intrarole and interrole conflict and give an example of each.
4. Explain how the doctor-patient relationship has changed and give some of the reasons for
it.
5. Discuss recent findings on relational communication between doctor and patient.
6. What are four means by which we can assess the quality of a dyadic relationship?
7. What is the dyadic effect? Give at least two examples.
8. State four reasons for self-disclosure and four for its avoidance.
9. Identify five characteristics of appropriate self-disclosure.
10. What are the five qualities that characterize intimacy within the dyad.
11. Explain how affiliation and commitment affect dyadic relationships.
12. State the relationship between cohabitation and later marital stability, according to recent
research.
13. How are need for affiliation and need for dominance related?
14. Explain how complementary, symmetrical, and parallel relationship structures differ.
15. What are two ways in which status affects dyadic communication?
16. What is the difference between dominance and power in a dyadic relationship?
17. Discuss how a member of a dyad can be controlling without being dominant.
18. Identify at least five principles of assertiveness.
19. How does DESC Scripting work? Explain two other techniques used to teach more
assertive behavior.

Exercises

1. Select one of the role-playing situations. Determine what norms appear to operate in the
specific role-playing situation selected. How might these norms be adhered to and violated
in terms of the expected and enacted roles of the interviewer and respondent?
2. Write a short paper in which you analyze some communication_difficulties that might arise
for a college student as a result of his or her role conflicts.
3. Create two or three different role-playing situation. Select members of the class to role-play
the situations in which the players have different dominance and affiliation needs. How do
differences in these needs affect the communication patterns in the interview?
4. After observing a conversation between two people, try to determine what specific
messages (nonverbal as well as verbal) reveal the dominance or submissiveness of each
communicator. Make the same observations with respect to affiliative or antisocial
behaviors. Do the characteristic roles shift from time to time?
5. Role-play the following exercises and try to use assertive (not aggressive) behaviors.

SCENE 1
Reader: You have been a subscriber to this reading hall for five years. You request a
book and are refused.
Librarian: A long-time subscriber wants the very book my friend borrowed for home use.