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to be customized for each enterprise. Depending on the size of the
enterprise, these systems can take many years to implement and cost
millions of dollars. ERP systems offer complete integration of
information systems across functional units, provide better project
management, and provide improved customer service with one integrated
information system. IT department can focus on one type of technology
and vender relationships are simplified.
CONTENT MANAGEMENT SYSTEM (CMS)
It is an information system that employs database, software, and
procedures to organize and allow access to various forms of documents
and other files (e.g. images and multimedia content) (Figure 14-7). CMS
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