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• Increasingly, some companies are using vendors to combine
internal proprietary content with external content to produce customized
information products.
• Eventual outsourcing or elimination of back office functions, like

corporate libraries, is likely to continue though shared services models
which offer opportunities for corporate libraries to evolve and keep pace
with their rapidly changing organizations.

ASSIGNMENTS
1. When do successful information professionals move closer to

information consumers?
2. Do you agree that information professionals will not be useful in the
future?

3. What are the main growth areas for information professionals?
4. What do shared services models offer for corporate libraries?
5. What is meant by knowledge management? Use the figure below.

Fig. 2.16 Knowledge Management

6. What are the key tasks of growth for the information professions?

7. How can information professional be successful in the future?
8. What does failure to “step up to the plate” mean?
9. How can information professions be transformed in the future?

10. Summarize the text.