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that point, the water's released, and it flows down the pipes, driving turbines at the bottom which
                  generate  electricity.  Obviously,  the  station  can  only  run  for  a  fairly  short  period,  but  it’s
                  sufficient to cover the peak in demand. Then, as soon as there's a dip in demand, the water can
                  be pumped back up and held ready for use again. So the effect is to smooth out fluctuations in
                  the output of the main power stations. Some of the main stations’ spare capacity is used when
                  there would be a trough in the demand curve, at night. The peak daytime generating capacity of
                  those main stations can also be lower because the pumped storage stations are there to back
                  them up when there are blips in the demand curve.

                  c    Prepare a short talk on the operation of a pumped storage hydroelectric power station
                  for visitors to the power generation company. Use your notes from Exercise 10b and the
                  words in the box. Student A, you are an electrical engineer; Student B, you are a visitor on
                  a tour of the plant. In pairs, give your talk and ask and answer questions. Swap roles and
                  practise again.
                  gravity;       high level;    low level;    mountain;     pumps;        reservoir;   turbines;


                                               IV Giving approximate figures

                  11a   Read the email extract and answer the following questions.
                         1      Who do you think sent the email? What is their role within the
                                company?
                         2      What type of review is the company going to undertake?
                         3      What is the objective of the review?

                  To: Gerry Klein
                  Subject: internal review
                  Dear colleagues,
                  As you know, we are preparing to undertake a comprehensive internal review of the company’s
                  organisation  and  facilities.  A  key  area  of  this  review  will  be  to  assess  how  efficiently  your
                  engineering expertise is being utilised. I would emphasise that the aim of this assessment is not
                  to  question  your  professional  competence.  On  the  contrary,  I  and  the  company's  new
                  shareholders  recognise  the  high  degree  of  technical  expertise  within  the  organisation.  Our
                  intention  is to work towards optimising this valuable resource by  identifying the demands on
                  your  time  that  are  largely  unproductive  (such  as  administrative  tasks)  in  order to  allow  your
                  skills to be used more productively.

                  b The following extract is from a questionnaire used in the review which was sent to staff in
                  the company’s design department. Read the questionnaire and match each question (1-3) to
                  points (a-c).
                  Approximately what percentage of your time do you spend on the types of task below? For
                  each question, the sum of values given for A + B should equal 100%.
                  1      A  Doing technical tasks that use my engineering skills extensively           %
                         B  Doing moderately technical tasks that a less qualified colleague could do    %
                  2      A  Doing technical tasks that add value (e.g. designing, problem-solving)     %
                         B  Doing tasks that do not add value (e.g. administration)      %
                  3      A  Doing tasks that are purely technical          %
                         B  Doing tasks that relate to technical organization and decision-making      %

                  a  The extent of technical role versus management role
                  b  The degree of commercial exploitation of technical skills

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