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- Ask direct questions.
- Double- check gender and spelling of names.
- Use active voice whenever possible.
- Use polite modals (would in favour of will).
- Always refer to yourself as "1".
- Don't use "we" unless it is clear exactly who the pronoun refers to.
- Rewrite any sentence or request that sounds vague, (нечіткий)
- Don't forget to include the date. Day- Month- Year is conventional in many
countries; however, to avoid confusion, write out the month instead of using numbers (e.g. July
5th, 2007)

Task 3. Answer the following questions.
1. Name the basic features of a simple business letters.
2. What is the blocked style?
3. Why does month in the date should not be written in figures?
4. When should we not write a full stop after abbreviation?
5. What types of complimentary closes do you know? What is the difference between
them?

Task 4. Match the phrases:
Salutation Трибуквені абревіатури
Body of the letter Привітання
Complimentary close Інформація у заголовку заголовку
Signature Слова перед підписом у листі
Header information Підпис
TLAs (three-letter acronyms) Основна частина листа

III HOME ASSIGNMENT

Task 4. Which of the sentences are true and which are false.
1.In letters the BLOCKED STYLE is the most widely used, i.e. each line starts directly
below the one above.
The date is written directly below the sender's address, separated from it by a space.
The INSIDE ADDRESS is written above the sender's address and on the right-hand
side of the page.
If you do not know the name of the person you are writing to, but know their job title,
you can use that, e.g. The Sales Manager, The Finance Director, in the inside address.
The abbreviation PLC (P UBLIC LIMITED COMPANY) indicates that a company is
a partnership between two or more people.

Task 5. Translate into Ukrainian.
In correspondence that does not have a LETTERHEAD, the sender's address is placed
in the top right-hand corner of the page.
If you know the name of the person you are writing to, write it as the first line of the
address.
If you do not know the name of the person you are writing to, but know their job title,
you can use that, e.g. The Sales Manager, The Finance Director, in the inside address.
Finally, if you know nothing about the company and do not know which person or
department your letter should go to, you can simply address the letter to the company itself, e.g.
Compuvision Ltd, Messrs Collier, Clark & Co.
In other European countries, the number of the building may be placed after the name of
the street.

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