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OK, boys, could you all wait in the main hall, please.
Everybody, could you all hand in your evaluations as you leave, please.
Come, on guys, come and help!
Very polite terms of address
We use sir or madam most often in places such as shops or hotels where a service is being given.
We use sir and miss to address male and female school teachers (but not teachers in higher
education):

[in a shop: a shop assistant is addressing a customer]

How can I help you, madam?

[in a school classroom: a pupil is addressing the teacher]

Sir, she keeps talking all the time.
Addressing strangers
English does not have a standard polite way of addressing strangers. For example, it is very difficult
to know how to attract the attention of a stranger. Hello, sorry or excuse me are most likely to be
used. Sir! Madam! are not commonly used:
Sorry, you’ve dropped your scarf.
Excuse me, are you a friend of Sheila’s?
Job titles
We don’t normally call people by the name of their job or profession. Some jobs or professions
which we can use as terms of address are:doctor (medical), driver, nurse, minister, officer, waiter:
Do you think it’s serious, doctor?
Now, minister, can you explain this policy to us?
Excuse me, waiter, sorry, could I have some more bread, please?
We use Dr / dɒktə(r)] for medical doctors and people with a doctorate qualification (PhD). We use
a wide range of titles for jobs. Some common ones in business management are:
1. Chief Executive Officer CEO /si: i:əʊ/
2. Managing Director MD /em di:/
3. Financial Director FD /ef di:/
4. Chief Technical Officer CTO /si: ti: əʊ/
5. Vice-President VP /vi: pi:/ (especially in the USA)
6. Chair/Chairperson/Chairman / tʃeəmən/

We often use abbreviations:

Kapor was founder and CEO of Lotus.

14 Explain the use of titles and names in the following sentences.

President Lincoln was the 16th president.
General MacArthur ended his career in 1951.
King Abdullah rules in Jordan.
Professor James is in his office.
Prince Charles / The Prince of Wales will speak to the Garden Society.
Our president will be giving a speech today.
The generals are meeting in an hour.
The king of Jordan is Abdullah II bin al-Hussein
The professor, Jay James, is in his office.
The prince is well known for is love of gardening.

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