Page 44 - 4710

15. How can each of these foods be prepared?
1) steak; 2) fish; 3) peppers; 4) carrots; 5) potatoes; 6) eggs; 7) prawns.
Model. How can tomatoes be cooked? They can be fried, stuffed or grilled.
Places to Eat
16. Write R (for restaurant), F (for fast food) or B (for both). Then make up sentences using
these words.
1) tablecloth …; 2) bill …; 3) tip …; 4) crystal glasses …; 5) menu …; 6) paper napkin …;
7) counter …; 8) plastic cup …; 9) waiter …; 10) till …; 11) cutlery …; 12) plastic chairs
…; 13) three-course meal …; 14) tray …; 15) self-service salad bar … .
The tables were laid with expensive, white linen tablecloths.
Diner’s Complaints
17. Match the adjectives to the nouns, then act out dialogues, as in the example.
1) dirty; 2) chipped; 3) cold; 4) overcooked; 5) wrong;
a) order: b) soup: c) steak: d) knife: e) glass.
A: Excuse me.
B: Yes, sir?
A: This knife is dirty.
B: I’m sorry, sir, I’ll replace it immediately.
18. Read and match the complaints to the justifications.
Complaints
1 _ Salad was not fresh. Vegetables had not been washed.
2 _ Apple pie was stale and dry.
3 _ Steak was tough and chewy.
Justifications
a When I complained, the waiter brought me another steak which was as bad as the first
one.
b Waiter claimed that it had been freshly made that morning.
c Found pieces of dirt on the lettuce leaves.
19. You had a meal in a restaurant. However, you did not enjoy your meal due to a
number of problems. Write a letter of complaint to the manager of the restaurant.
WRITING
Always plan your writing carefully. Look carefully at the topic or question and let
ideas come into your head. Then start to organise them into a suitable order. Then write one
or more sentences for each idea. Build the series of sentences into paragraphs. When you
have finished your first draft, check very carefully for mistakes.
20. Read the letter and choose the correct linking words.
Dear Sir/Madam,
I am writing to complain about the service I received in your supermarket last week.
1) Firstly/Furthermore, I was unable to find the pet food section, so I asked one of your
staff to help me. Instead of showing me to the right place, he simply shrugged and walked
away.
2) Then /However, after standing in a queue at the checkout for over fifteen minutes, I
reached the end only to be told by the cashier that her shift was over and I would have to
join another queue.
As if that was not bad enough, when I finally managed to pay for my groceries, the cashier
overcharged me. 3) However/Despite, when I pointed out her mistake, she did not apologise
but was rude and unfriendly.
As you can imagine, I was extremely upset by the treatment I received and I will
certainly not be shopping in your supermarket again. I hope that you will improve your

46