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(Mr. Holmes) can help … check you understand it.
I don’t have much experience Give yourself time to
in that field. think – perhaps by
paraphrasing the question.
Understood but irrelevant or Check that the question is
impossible in the time available relevant. If not, don’t
I’m afraid that’s outside the scope answer if you don’t want
of my talk/ this session. If I were to.
you I’d discuss that with …. Refer questioner to
I’ll have to come to that later, another person if you
perhaps during the break since can’t answer.
we’re running out of time. Suggest you’ll answer a
question later if you
Not understood prefer.
Sorry, I’m not sure I’ve Check that the questioner
understood. Could you repeat? is happy with your
Are you asking if ……? answer: eye contact and a
Do you mean ….? pause is often sufficient.
I didn’t catch (the last part of) Keep control.
your question. Don’t allow one or two
If I’ve understood you correctly, people to dominate.
you mean ….? Is that right ..? Be polite.
Signal when time is
Checking that your answer is running out – “Time for
sufficient one last question.”
Does that answer your question? At the end, thank the
Is that okay? audience.
Finally
Refer to next contact or
invite future contact.
Refer to documentation,
handouts or other
information.
Invite further comments or
questions via e-mails.
Say goodbye and thanks.
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