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The first is the installation of water coolers into offices. These are a
good welcoming tool for many reasons. Firstly, they can be offered
upon arrival if you are required to wait. Water can greatly affect the
mood, not only will the person be grateful for the kind way in which it
was offered but their circumstances, for example walking to the
premises in the heat, may have required them to have a cool drink of
water and affect their mood. Secondly, water coolers are viable for the
business itself as it costs less and the installation is relatively easy.

To create a good first impression comfortable office seating is also
important. The seating should be soft and comfortable. When a
business plans its office design it is important to map out where this
seating will go and how it should stand out. The colours or comfort
can reflect the nature of your business. Make sure there are enough
seats and that the seats are not stained or broken in any way, as this
may give the impression of neglect. Reception seating areas,
combined with water coolers both give good levels of comfort for any
visitor and they will appreciated that kind of welcome and relaxing
atmosphere, giving them a good feeling about your business.

The reception area also needs to be neat. For example, if there is a
desk full of clutter, the visitor is going to think that your business is
not particularly well organised. A clean and presentable area gives the
impression that the business is a well organised and a well run
company. It may be important to invest in filing cabinets. These can
also show the amount of business you have acquired and can be
impressive to the visitor and give them the impression that this is a
successful business.

Space is always a good thing for a business welcoming a visitor.
Space needs to be considered in terms of what the visitor has to do, is
there paperwork they need to fill in? Do they need to read anything? It
is always best to keep some sort of company brochure or leaflet
explaining what you do and your successes and place it on a table near
to where the person is seated. Clipboards or writing space, such as
tables, will be needed if forms need to be filled in.

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