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3. What spurs companies to invest continuously in research and development?
4. List the steps of operational planning.
5. List the major areas of operations control.
6. What does quality control ensure?
7. What tasks do robots perform?
8. Why do flexible manufacturing systems combine robotics and computer-aided
manufacturing?

IV. Give English equivalents of the following:

фірма-виробник відноситися до
змінювати конструкція
дослідження та розробка узгоджувати
термін використання включати
вирішувати проблеми швидкий

V. Match the management terms with their definitions:

1. Design a) use of methods and machines to save
human labour;
2. Quality b) machines and devices made to act like a
man;
3. Automation c) degree of goodness or worth;
4. Robotics d) purpose, intention, mental plan

VI. Tell whether each of the following statements is true or false
according to the text. Correct the false statements to make them true:

1. _______ Operations management consists of all the activities that managers
engage in to create products (goods, services, and ideas).
2. _______ First, design planning is needed to solve problems related to the product
line, required production power, the technology to be used, the design of production
facilities, and human resources.
3. _______ The results of R&D may be entirely new products or extensions and
refinements of existing products.
4. _______ Scheduling ensures that materials are at the right place at the right time-
for use within the facility or for shipment to sellers.
5. _______ A growing number of industries are using programmable machines
called robots to perform tasks that are tedious or hazardous to human beings.

VII. Choose the one word that would best keep the meaning of each
sentence: