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though, it only happens intermittently. Sometimes, you start it and there’s no message at all. So it
                  might be a software problem, I don't know. Or maybe it could be a defective sensor.
                  Al: Is the engine working properly?
                  Mr Rooney: It seems to be fine, yeah.
                  Al: It doesn't appear to be misfiring or down on power?
                  Mr Rooney: No, we haven't noticed anything. Presumably, it can't be anything too serious. We
                  thought it was possibly water in the fuel system because it's an outdoor unit. But in that case, I
                  assume there'd be major problems with it.
                  Al: Has it been refuelled recently?
                  Mr Rooney: Not that recently.
                  Al: And was it refuelled with diesel stored in your own tank, or directly from a delivery tanker?
                  Mr Rooney: From a tanker truck.
                  Al: I doubt it's water, then, if the fuel went in directly from a delivery. You said the  warning
                  doesn't display systematically?
                  Mr Rooney: No.
                  Al: In what sort of circumstances does it come up?
                  Mr Rooney: Well, when you start it up for the first time each day, it comes up. But then if you
                  stop it, and start it again a short time after, there's no message. It's when it’s been off for a long
                  time that you get the warning.
                  Al: OK. So it’s certainly a question of temperature. It only comes up when it's started from cold?
                  Mr Rooney: Urn, yeah. Exactly.
                  Al: Hm, it sounds like it’s a faulty fuel pre-heater. It's probably just one of the pre-heater plugs
                  that's gone. It’s only a minor fault.
                  Mr Rooney: Oh, right. So it doesn't need urgent attention?
                  Al: No. It can be replaced at the next service. Keep an eye on it, though. If any other problems
                  start to show up give us a call and we'll send someone over.

                  b Match the words in the box to their synonyms in the sentences (1 -7).

                  defect;       defective;     fault;   faulty;      intermittently;      major;        minor;
                  properly;      systematically;
                  1      There’s a problem    fault      /                         .
                  2      Perhaps something in the fuel injection system is wrong                         /                           .
                  3      It’s a serious problem.                         .
                  4      It’s a slight problem                           .
                  5      Is it working correctly?                         .
                  6      The problem only occurs from time to time.                         .
                  7      The problem doesn’t occur every time                          .

                  c Al made the following notes about three engine problems. Match the faults (1-3) to the
                  possible causes (a-c).
                  1. Starter motor sometimes works, sometimes doesn't. Engine is 9 years old.
                  2. Distribution belt failed. Engine blew. Belt replaced recently - almost new
                  3.  New engine. Runs for 20 mins, then temp, gauge always goes into red, and engine cuts out
                  (safety override)

                  a      Cooling system problem.
                         Fan? Water pump?
                  b      Electrical contact problem.
                         Loose connection?
                  c      Manufacturing defect?

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