Page 179 - 6484

Your Personal Balanced Scorecard
Now that you have an understanding of nonfinancial and financial controls, and
specific cases such as lean control systems and the Balanced Scorecard, it’s time to
apply the notion of the Balanced Scorecard to your personal situation. Recall that the
figure shows your position in the context of the Balanced Scorecard—it asks you to
state your personal objectives, in the context of the organization’s objectives.
However, in developing your own Balanced Scorecard, you will be laying out a road
map to achieve your personal and professional objectives (or mission and vision more
broadly), which may overlap a lot or very little with the organization’s objectives.
While you can choose to focus the scorecard more narrowly on something like your
career, you will be much better served by the personal Balanced Scorecard if you
pursue a holistic (personal + professional) approach. For example, you may have
particular personal goals about financial independence, and this would relate to other
choices you might want to make about your personal and professional priorities.
Social psychologist Hubert Rampersad has sought to translate the business
Balanced Scorecard into a personal balanced score by providing you with the
[2]
following four suggestions.
1. Learning and growth: your skills and learning ability. How do you learn,
and how can you be successful in the future? For example, the course that you are
taking in conjunction with this book may lead to a degree, be a prerequisite for
other courses, and so on.
2. Internal: your physical health and mental state. How can you control
these to create value for yourself and others? How can you remain feeling good at
work as well as in your spare time? For instance, your objectives and activities
related to physical and emotional fitness.
3. Customer (external): relations with your spouse, children, friends,
employer, colleagues, and others. How do they see you?

179