Page 149 - 6484
P. 149

[2]
                      Five Guidelines for Seeking Feedback
                      Research shows that receiving feedback is a key to performing well. If you are
               not receiving enough feedback on the job, it is better to seek it instead of trying to
               guess how well you are doing.

                          1. Consider  seeking  regular  feedback  from  your  boss.  This  also  has  the
                   added benefit of signaling to the manager that you care about your performance
                   and want to be successful.
                          2. Be  genuine in  your desire to  learn. When  seeking  feedback, your  aim
                   should be improving yourself as opposed to creating the impression that you are a
                   motivated employee. If your manager thinks that you are managing impressions
                   rather than genuinely trying to improve your performance, feedback seeking may
                   hurt you.
                          3. Develop a good relationship with your manager as well as the employees
                   you manage. This would have the benefit of giving you more feedback in the first
                   place. It also has the upside of making it easier to ask direct questions about your
                   own performance.
                          4. Consider finding trustworthy peers who can share information with you
                   regarding  your  performance.  Your  manager  is  not  the  only  helpful  source  of
                   feedback.
                          5. Be gracious when you receive unfavorable feedback. If you go on the
                   defensive, there may not be a next time. Remember, even if it may not feel like it
                   sometimes,  feedback  is  a  gift.  You  can  improve  your  performance  by  using
                   feedback  constructively.  Consider  that  the  negative  feedback  giver  probably
                   risked  your  goodwill  by  being  honest.  Unless  there  are  factual  mistakes  in  the
                   feedback, do not try to convince the person that the feedback is inaccurate.
                      KEY TAKEAWAY
                         Giving effective feedback is a key part of a manager’s job. To do so, plan
                  the delivery of feedback before, during, and after the meeting. In addition, there
                  are a number of ways to learn about your own performance. Take the time to
                  seek feedback and act on it. With this information, you can do key things to
                  maximize your success and the success of those you manage.
                      EXERCISES
                         1.  Why  can  discussing  performance  feedback  with  employees  be  so
                  hard?
                         2.  What barriers do you perceive in asking for feedback?
                         3.  How  would  you  react  if  one  of  your  employees  came  to  you  for
                  feedback?
                         4.  Imagine that your good friend is starting a new job next week. What
                  recommendations would you give to help your friend do  a great job seeking
                  feedback?







                                                              149
   144   145   146   147   148   149   150   151   152   153   154