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66. When replying to an email with multiple recipients noted in
the To: or Cc: fields, remove the addresses of those who your
reply does not apply to.
67. Never send business attachments outside of business hours and
confirm that the format in which you can send can be opened by
the other side.

Chat, IM, Texting

68. Went Texting or participating in IM and Chat, try not to be
overly cryptic or your meaning can be misread.
69. Use Instant Messaging (IM) for casual topics or informational
briefs. IM is not the place for serious topics or confrontational
issues.
70. Start by always asking if the person you are IMing is available
and if it is a good time to chat. Refrain from IMing during
meetings or when your attention is required.
71. Practice communicating briefly and succinctly.
72. Always consider if calling the other party on the phone is
better when Texting about sensitive topics.
73. IMing is not an excuse to forget your grade school education.
74. If you are not a smooth multi-tasker, do not continue multiple
IM sessions and leave folks hanging while you communicate with
others.
75. Learn how to use the features of your IM program.
Specifically your "busy" and "away" message features.
76. Never IM under an alias to take a peek at friends' or associates'
activities.
77. Take into consideration who you are communicating with to
determine the acronyms and emoticons that should be used - if at
all.

Social Media, Blogs and Forums

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