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After deleting and filing, the emails left in your inbox should be
emails that you need to act upon or that you are waiting for some sort
of resolution on. Some people find that creating a folder for messages
that they need to follow up on works well. Others keep all of these
emails that need resolution in their inbox. In some systems you can
"flag" emails for follow up. For some emails, you may want to delete
the email after the task has been completed, for others, you may want
to file the email into your filing system.
You may find that one of these systems works for you, or you may use
a combination of strategies to find a method of organizing your email
that you are most comfortable with. These simple guidelines are
suggested for the individual email user. If email messages are
intended to be stored on a network server, organization schemes and
folder titles should be set up in consultation with system
administrators and others accessing the network.
What should I do with copies of messages that I have sent?
Most email software packages automatically save a copy of sent
messages into a "Sent file". While you may not have the time to go
through your sent folder and file each message, if you have storage
limits you may want to store messages from this folder offline. It is a
good idea to remove messages with sensitive material in them,
(personnel, etc.), by deleting them, moving them to a specific subject
folder, or saving elsewhere offline.
A few email clients prompt you to decide if you want to save a copy
of a sent message at the time that you are sending the message. If you
use such a system, although you may not save every message, you
may want to at least choose to save important emails. Some people
choose to file sent messages in a specific subject related folder, but
many people find that filing them in a centralized sent folder is the
most useful record of what they have produced. This follows
traditional archival and filing practice.
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